Ryanair–London to Dublin in 20 hoursMay 27, 2008
A friend of mine recently had the classic Ryanair experience–leaving the line to board the plane because her three year old kid had to go to the toilet, she first got assurances that she had time to go, and the plane would not leave without her. When she got back, the plane was gone. Then, the wait began. Other Ryanair flights to her destination left, and she was kept waiting. In the end, exhausted mother and child boarded a flight nineteen hours later.
The classic Ryanair experience always involves one of their representatives basically calling you a scumbag for flying with them, and a stewardess did indeed say “You shouldn’t have bought the flight, should you?” Things like this make me wish we were still doing ‘Father Ted’–we would definitely do a Ryainair storyline; turning Michael O’Leary into a professional Paddy who is forever laughing at his own weak jokes while shitting on his customers wouldn’t be much of a stretch.
Anyway, Lou, as you know, Ryanair do their best to make it impossible for their customers to have any means of contacting them or having their complaints heard, but this site tries to redress the balance. Maybe other Ryanair victims can benefit from it too.